Preliminary Information Form

Preliminary Information Form

Prepared in accordance with the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts.

1) Seller Information

Trade Name
Sır Akademi Eğitim ve Danışmanlık Sanayi ve Ticaret Limited Şirketi
Tax ID No
7701257941
Tax Office
KAYMAKKAPI
Address
Pirimehmet Mah. 1756 Sk. No:6 İç Kapı No:13 Merkez / ISPARTA
Contact Number
+90 (532) 068 37 03
Email
info@sirakademi.com

2) Product/Service Information

  • The basic characteristics of the Product/Service are specified on the order page.
  • The total sales price, including taxes, is shown on the order summary screen.
  • Shipping/delivery fee (if any) is specified separately.

3) Payment Information

  • Payment method: credit card, debit card, wire transfer/EFT, or other methods specified in the system.
  • All payments are collected via secure infrastructure.

4) Delivery and Performance

  • Physical products are sent in accordance with the address and delivery time specified in the order.
  • Digital content or training services are provided via online access or platform.

5) Right of Withdrawal

  • The Buyer has the right of withdrawal within 14 days from the date of receipt of the product or the establishment of the agreement.
  • Withdrawal notification must be conveyed to the Seller in writing or via a permanent data storage device.
  • Return shipping costs belong to the Seller unless otherwise stated.

6) Exceptions to the Right of Withdrawal

The right of withdrawal cannot be used in the following cases:

  • Customized products.
  • Perishable products or those with an approaching expiration date.
  • Products not suitable for return for health and hygiene reasons (if the packaging is opened).
  • Digital content and instantly performed services.

7) Complaints and Application

The Buyer can convey their complaints and requests via the Seller's contact information. In case of dispute, the consumer can apply to the Consumer Arbitration Committees and Consumer Courts.

Effective Date: