Distance Sales Agreement

Distance Sales Agreement

This agreement has been established electronically in accordance with the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts.

1) Parties

Seller

Trade Name
Sır Akademi Eğitim ve Danışmanlık Sanayi ve Ticaret Limited Şirketi
Tax ID No
7701257941
Tax Office
KAYMAKKAPI
Address
Pirimehmet Mah. 1756 Sk. No:6 İç Kapı No:13 Merkez / ISPARTA
Contact Number
+90 (532) 068 37 03
Email
info@sirakademi.com

Buyer

The Buyer shall be referred to by the name/surname, address, telephone, and email information declared on the order screen.

2) Subject

The determination of the procedures and principles regarding the sale and delivery/performance of the product/service, the characteristics and sales price of which are specified below, ordered by the Buyer electronically via the Seller's website/system. The Preliminary Information Form is an integral part of this agreement.

3) Establishment of the Agreement

  • The agreement is deemed established electronically when the Buyer confirms the order.
  • The Buyer acknowledges that they have read and understood the Preliminary Information Form before confirming the order.

4) Product/Service Information and Price

  • The type, nature, quantity, brand/model, unit price, sales price, taxes, and delivery/performance information of the product/service are included in the Buyer's order summary.
  • Prices include VAT (unless explicitly stated otherwise).

5) Delivery and Performance

  • For physical products, delivery is made to the address notified by the Buyer within a reasonable time according to stock and logistics conditions.
  • For digital content or training/services, performance is carried out according to the schedule and terms of use specified on the product page.

6) Right of Withdrawal

  • The Buyer may exercise their right of withdrawal within 14 (fourteen) days from the date of delivery of the product or the establishment of the service agreement, without providing any justification and without paying any penalty.
  • The notification of withdrawal must be made in writing via the Seller's contact information provided above.
  • The product to be returned should, if possible, be sent with its original packaging and all accessories, undamaged and complete.
  • Unless otherwise stated in the Preliminary Information Form, return shipping costs are covered by the Seller.

7) Exceptions to the Right of Withdrawal

According to the legislation, the right of withdrawal cannot be used in the following cases (examples):

  • Services started with the Buyer's consent and fully performed.
  • Products prepared according to the Buyer's requests or personal needs.
  • Perishable products or those that may expire.
  • Products whose packaging has been opened after delivery and are not suitable for return for health/hygiene reasons.
  • Products that mix with other products in a way that loses their nature and cannot be separated.
  • Services performed instantly in electronic environment or intangible goods delivered instantly (digital content, etc.).
  • Opened books, digital content, data presentation, audio/video recordings, and computer consumables.

8) Exercise of the Right of Withdrawal and Refund

  • After conveying the withdrawal notification, the Buyer must return the product to the Seller within 14 days following the notification.
  • The Seller shall refund the payments made by the Buyer to the relevant bank within 14 days of receiving the withdrawal notification. Delays caused by bank processes are not the responsibility of the Seller.
  • The refund payment is carried out in accordance with the payment method used in the order.

9) Warranty, Defective Goods, and Support

  • Product warranty scope and service conditions are determined by the manufacturer/importer.
  • In case of defective goods/services, optional rights arising from the Consumer Law are reserved.

10) Protection of Personal Data

The Buyer's personal data is processed in accordance with the relevant legislation and within the scope of the Clarification Text. (Add the link to the clarification text here.)

11) Resolution of Disputes

According to monetary limits, Provincial/District Consumer Arbitration Committees and Consumer Courts in the place of residence of the Buyer or where the transaction was made are authorized. The judicial district of Merkez/ISPARTA can be taken as the basis for the competent authority.

12) Effectiveness and Approval

  • The Buyer is deemed to have accepted the provisions of this agreement with the approval given through the site/system.
  • The agreement enters into force on the date it is approved electronically.

Effective Date:

Seller Contact: +90 (532) 068 37 03 • Address: Pirimehmet Mah. 1756 Sk. No:6 İç Kapı No:13 Merkez / ISPARTA