1. Seller Information
Trade Name: Sır Akademi Eğitim ve Danışmanlık Sanayi ve Ticaret Limited Şirketi
- Tax Number: 7701257941
- Tax Office: KAYMAKKAPI
- Address: Pirimehmet Mah. 1756 Sk. No:6 Inner Door No:13 Merkez / ISPARTA
- Contact Number: +90 (532) 068 37 03
- Email: info@sirakademi.com
2. Product/Service Information
- Main characteristics of the product/service are stated on the order page.
- Total sales amount including taxes is shown on the order summary screen.
- Shipping/delivery fee (if any) is stated separately.
3. Payment Information
- Payment methods: credit card, debit card, bank transfer/EFT, or other methods specified in the system.
- All payments are collected through secure infrastructure.
4. Delivery and Performance
- Physical products are sent to the address specified in the order within the delivery period.
- Digital content or educational services are provided through online access or platform delivery.
5. Right of Withdrawal
- The Buyer has the right of withdrawal within 14 days from delivery date or agreement date.
- Withdrawal notification must be sent in writing to the Seller or through a durable medium.
- Return shipping costs are borne by the Seller unless stated otherwise.
6. Exceptions to Withdrawal Right
Withdrawal right cannot be exercised in the following cases:
- Products prepared specifically for the person.
- Products that can spoil quickly or approach expiration.
- Products unsuitable for return due to health/hygiene if unsealed.
- Digital contents and instantly performed services.
7. Complaints and Applications
The Buyer may submit complaints and requests via Seller contact channels. In case of dispute, the consumer may apply to Consumer Arbitration Committees and Consumer Courts.